Shipping Policy

Thank you for choosing Personsoul.

We strive to provide you with the best shopping experience and ensure that your order is delivered to you in a timely manner. Please take a moment to review our shipping policy below.

 

Processing and Delivery Time:

 

For items that are in stock, we will process your order and ship it within ten days. However, please note that some out-of-stock products are available for pre-order and may require a longer processing time of 5-7 weeks. We appreciate your patience and understanding.

International Shipping:

We are pleased to offer shipping to most countries. During the checkout process, you will be able to see if your country is included in our shipping destinations. If your country is not listed, it means that we are currently unable to ship to your location. We apologize for any inconvenience caused.

 

Shipping Delays:

 

Due to the unpredictable nature of international shipping, there may be occasional delays during the transportation process. While we strive to deliver your order within the estimated timeframe, please understand that factors beyond our control may impact the delivery schedule.

Lost, Damaged, or Destroyed Packages:

We take great care in packaging and shipping your order to ensure its safe arrival. However, we cannot be held responsible for any loss, damage, or destruction of packages caused by personal reasons or circumstances beyond our control.

 

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. We are here to assist you and provide any necessary support.

Contact Information:

If you need to reach us, you can contact us through the following channels:

Email: info@personsoul.com

Phone: +8618676556656

Address: Room 205, Building C, 2 Shafeng Road, Baiyun District, Guangzhou Province (Office only)

Thank you for choosing personsoul. We appreciate your business and look forward to serving you again in the future.